Processing time. Orders are processed within 1-2 business days of payment confirmation.
Shipping cost. A flat shipping rate is applied at checkout, shown before you complete your order.
Tracking. You'll receive a tracking number by email once your order ships.
Shipping & Delivery
We offer multiple shipping options across the USA:
- FedEx 2-Day Shipping is our free shipping option on orders over $150.
- PO Box orders are shipped via USPS — FedEx does not deliver to PO Box addresses.
- FedEx delivery time is calculated in business days (Monday–Friday). We only ship orders Monday–Friday.
- Overnight orders placed on Friday will not be delivered on weekends.
- Same-day shipping applies to orders received and paid for before the daily cutoff on weekdays — these ship out the same day. Orders received after the cutoff are processed and shipped the next business day. During periods of high order volume, your order may take up to 1–3 business days to ship.
Summit Labs is not responsible for shipping delays caused by weather, carrier issues, or other factors beyond our control.
Orders returned to sender due to customer error will incur a $5 reshipment fee.
Shipping restrictions. We are not currently restricted from shipping to any U.S. location, but reserve the right to decline shipment to any address at our discretion.
Lost or delayed packages. See our Refund & Returns Policy for what to do if your package doesn't arrive as expected.
Questions? Contact us at [SUPPORT EMAIL].